What test strips does BeneCheck meter use?
Please use BeneCheck's strips. Strips from other brands do not apply to BeneCheck's meters.
What type of batteries are used?
Please remove the plastic tab under the battery before using.
How do I set/ change the time on BeneCheck meter?
Press “S” Button (3 secs) → One “Beep” Sound → Setting Mode → Turn Off Automatically after Setting
Setting order: Year/ Month/ Date/ Hour/ Minute
• Press “M” button to advance one unit, “S” button to enter next setting.
What is coding?
You will need a code card to input the code to your meter. For BeneCheck meter, you NEED to do the coding step every time you open a new vial of strip.
How to code BeneCheck meter?
1. Make sure the meter is off.
2. Insert the code card.
3. Make sure the code on screen, strip vial and code card is the same.
4. Remove the code card.
• Code your meter when you first use it or when you open a new vial of strips.
• With Auto Strip Recognition function, once you code your meter, the meter will switch to the test mode automatically when you insert a strip.
How to store BeneCheck meter?
• Avoid bump or violent behavior.
• Do not use in extremely dry environment. It may cause static discharges.
• Do not use under electromagnetic radiation, ex: electrical equipment.
• Do not disassemble the meter for any reason.
• Keep meter clean by wiping the exterior appearance with tissues or lint-free cloth.
Cleaning and Caring for BeneCheck Meter
Please use soft cloth slightly damp with one of the following solution to clean meter surface.
• 75% alcohol
• Super Sani-Cloth disposable wipes
• Mild dishwashing liquid with water
• 10% household bleach solution and 90% water
• Do not allow any other wet cloth or liquid.
• Do not allow any liquid run in or around the test port and battery cover.
• Make sure the meter is completely dry before use.
Is my BeneCheck meter accurate?
BeneCheck fulfills ISO 15197 standard.
Do I need to calibrate my BeneCheck meter?
No, you do not have to calibrate your meter. When you have doubt with test results, please contact your local distributor.
What is the preservation duration for BeneCheck Strip?
The expiring date will printing on the strip box. Once you open a vial of strip, please use it within 3 months.
What happens if I use expired test strips?
Using expired test strips will cause inaccurate test results. Please check expiry date before use, and marked the open date on the strip vials. The expiry date is printed on the strip box.
My BeneCheck strips have not passed the expiring date yet, why are they damped already?
The strips could get damp
- if your hands are wet when you take out the strip
- if you do not close the strip vial immediately
- if you do not preserve the strips in a suitable condition.
Storage conditions for BeneCheck strips
- Store your strips at room temperature, 10-30°C (50-86°F).
- Prevent direct sunlight, heat, refrigerate and freeze.
- DO NOT pack your strips separately in different container.
- DO NOT place your strips in refrigerator.
- Recap your strip vial immediately after you take out the strip, and make sure it is closed properly.
- DO NOT replace the strip in the vial after taking it out.
- DO NOT expose your strip in the air for a long time.
- DO NOT put the code card in the strip vial.
Can I pack BeneCheck strip separately?
The strips will become damp easily and influence the test results. There is drying agent in the vial, and the expiring date is the same as the strip. So please keep the strip in the original vial.
Why my test results from BeneCheck meter are different from other meters?
According to FDA regulation, when you want to compare test results, you need to acquire blood samples at the same time from the same spot, and compare with biochemical analyzer. You cannot compare the results directly even the meters are the same model and brand.
Please make sure you follow the steps when you clean your hands:
1. Take out the strip before you sterilize your hands with alcohol wipes.
2. Before opening strip vial, make sure your hands are clean and dry.
3. After taking out the strip, please recap the vial immediately, and make sure it is closed completely.
4. Use the alcohol wipes to sterilize the puncture site.
5. Make sure the puncture site is dry from the alcohol sterilization. Otherwise it will influence the test result.
I am the only one using lancets, can I reuse it?
Symbol of "Do Not Reuse", “Single Use”, "Use Only Once".
The reasons for not reusing lancets:
- Less painful
- Avoid infection
- Less harm to skin tissue
Can the first drop of blood be used for testing?
Please wipe off the first drop of blood.
How can I get a drop of blood easier while sampling?
Ways to improve blood flow
- Warm your hands by washing them with warm water, but make sure they are dry before testing.
- Massage your hands from your palm to fingers for a couple times.
How much blood do I need to perform a test?
Blood Glucose - 0.7 μL
Total Cholesterol - 26 μL
Uric Acid - 1 μL
• BeneCheck does not provide medical care services. BeneCheck provides technologies to help health care providers perform tests and manage their medical practices. BeneCheck also operates a portal wherein health care providers and patients can manage their accounts and records.
• If you rely on any results or records of the Product and Services, you do so solely at your own risk.
Our goal is to provide helpful and accurate information on the Product and Services, but we make no endorsement, representation, or warranty of any kind about any result of the Product and Services, information, or services. The accuracy of the data collected and presented through the Product and Services is not intended to match that of medical devices or scientific measurement devices.
We are not responsible for the accuracy, reliability, availability, effectiveness, or correct use of information you receive through the Product and Services.
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• Customer Agreements. If you are using the Services on behalf of a health care provider that is a XXXXX customer (a “Provider Customer”), these Terms supplement any services agreement, business associate agreement and/or any other agreement between us and the Provider Customer (collectively, the “Customer Agreement”). To the extent that these Terms conflict with any Customer Agreement, the Customer Agreement will control. If you are using the Services as an employee or other representative of a Provider Customer, you are a “Practice User” for purposes of these terms. Customer Agreements contain terms protecting privacy and may contain terms that control over these Terms for Practice Users.
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• Patient Portal. In connection with our EHR Services, we may provide a feature that enables Provider Customers to create a personalized account for patients to facilitate registration, appointment scheduling, secure messaging, bill payment and other activities with the Provider Customer (such feature, a “Patient Portal”). The Patient Portal is available only to patients under the active care of a health care provider that is a Provider Customer. If you are a patient, you acknowledge and agree that all communication through the Patient Portal is between you and the Provider Customer, and BeneCheck has no responsibility or liability for your activity and communications within the Patient Portal. You also acknowledge and agree that Provider Customers are communicating solely with you about your own personal conditions, and that asking for advice on behalf of another person could potentially be harmful and is prohibited. To use a Patient Portal, either the Provider Customer of whom you are a patient will provide you with a username and password, or will email you a link to register for the Patient Portal. In regards to the link, you will be required to verify your first and last name and date of birth to establish your Patient Portal account. If you have questions regarding cancellation of your Patient Portal account, please contact us at email@example.com
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2. Activation and Registration
You are responsible for Your Content. You represent and warrant that you own Your Content or that you have all rights necessary to grant us a license to use Your Content as described in these Terms.
You represent and warrant that Your Content, the use and provision of Your Content on the Products and Services, and your use of the Products and Services will not (a) infringe, misappropriate, or violate a third party’s patent, copyright, trademark, trade secret, moral rights, or other intellectual property rights, or rights of publicity or privacy; (b) violate, or encourage any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (c) be fraudulent, false, misleading, or deceptive; (d) be defamatory, obscene, pornographic, vulgar, or offensive; (e) promote discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group; (f) be violent or threatening or promote violence or actions that are threatening to any person or entity; or (g) promote illegal or harmful activities or substances.
You further agree not to (1) upload any content that contains software viruses or is designed to interrupt, destroy, or limit the functionality of any equipment or services, or that contains other harmful, disruptive, or destructive files or content; (2) use or attempt to use another user’s account without authorization, or impersonate any person or entity; (3) harvest, solicit, or collect information of other users for any reason whatsoever, including, without limitation, for sending unsolicited communications; (4) post, advertise, or promote products or services commercially, or upload any content that is advertising, promotional material, junk mail, spam, or a contest or sweepstake, or that furthers or promotes criminal activity; or (5) use the Products and Services in any manner that, in our sole discretion, is objectionable or restricts or inhibits any other person from using or enjoying the Products and Services, or which may expose us or our users to any harm or liability of any type.
The term of this Agreement will begin upon your successful activation or registration of the Products and Services by BeneCheck and will continue until you cease using the Product or Service unless a term is otherwise set forth in the registration. For those Product or Services subject to a limited term, this Agreement will automatically renew for successive equivalent terms unless terminated by either party as permitted herein.
(I) BeneCheck reserves the right to refuse activation or registration of a user for any reason and may suspend or terminate your access to the Products and Services if you (a) breach any term of this Agreement, or (b) engage in any conduct that BeneCheck determines in its discretion may have an adverse effect on BeneCheck or its reputation.
(II) You may terminate this Agreement for convenience upon written notice to BeneCheck or its vendor or through the applicable cancellation process. BeneCheck may terminate for convenience upon sixty (60) days written notice. (III) Upon termination, you will no longer have access to the Products and Services. In addition to termination, BeneCheck reserves the right to pursue any and all remedies available to it.
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Except for the limited license and use rights expressly granted to you under this Agreement, all title to and the rights in the Products and Services, including ownership rights to patents (registrations, renewals, and pending applications), copyrights, trademarks, trade secrets, BeneCheck’s or third party hardware, other technology, any derivatives of and all goodwill associated with the foregoing is the exclusive property of BeneCheck and/or the applicable third party.
Except to the extent permitted by law, you may not perform, attempt to perform, or encourage or assist others in performing any of the following while accessing or using the Products and Service: (1) use, display, mirror, or frame the Products and Service or any individual element within the Products and Service, including the layout and design of any page, without BeneCheck’s express written consent; (2) use BeneCheck’s name, any BeneCheck’s trademark or logo, or any BeneCheck’s proprietary information without BeneCheck’s express written consent; (3) circumvent any technological measure implemented by BeneCheck or any of BeneCheck’s providers or any other third party (including another user) to protect the Products and Service;; or (4) modify, decompile, disassemble, reverse engineer, tamper with, or otherwise attempt to derive the source code of any software that BeneCheck provides to you or any other part of the Products and Service.
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The information presented on or through the Products and Services is solely for informational and educational purposes. We make reasonable efforts to maintain current information but we cannot guarantee that the content is complete or up-to-date.
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Except where prohibited by law or public policy, in no event will BeneCheck, it’s officers, directors, employess, agents, contractors, or third-party service providers be liable for any (1) any amount in excess of fees paid during the applicable term or (2) indirct, incidental, special or consequential damages that result from your use of or inability to use the products and services, including bt not limited to reliance by you on any information obtained from the products and services, regardless of the form of action.
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All users agree (1) that all matters relating to access to or use of the Products and Services, including all disputes, will be governed by the laws of Taiwan and (2) waive any objection to such jurisdiction or venue and the right to trial by jury in any judicial proceeding involving any dispute, controversy, or claim arising out of or relating to these terms and conditions or the products and services.
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